Contact us via website message/email/ Whatsapp/phone
Initial needs assessment discussion
Application analysis and project scoping
Technical team creates customized proposal
Equipment recommendation and layout planning
Preliminary quotation submitting
Similar case sharing
Sample testing with your materials if needed
Process validation and adjustment
Technical agreement finalization
Formal commercial agreement, with 30%-40% deposit before production
Production scheduling confirmation
Regular progress updates
FAT: client come to factory to do acceptance testing if needed
Training: client’s technician come to factory to have training
Client arrange 60-70% balance
Supplier arrange shipment and send out shipping documents
16/7 remote technical support
Spare parts supply system
On-site service if needed
Email: info@autron-tech.com or contact +8617825639544 to start your project assessment!
1. Warranty Period
Standard warranty: 12 months from delivery date
2. Warranty Coverage
Free replacement of defective parts except due to incorrect-operation
Complimentary shipping for all warranty parts replacements
3. Post-Warranty Support
Cost-effective replacement parts available
Lifetime technical support via multiple channels
4. On-site service terms
Service labor fee: US $200/day (8hour workday)
Round-trip economy airfare to be covered by customer
Accommodation and meal expenses to be arranged and paid by client
Local transportation to be provided by client
5. Service Response Commitment
Response within 4 working hours
Remote technical support: From 8am to 11pm Chinese time
6. Important Notes
Warranty excludes normal ware items and consumables
Improper operation voids warranty coverage
Custom declaration of spare parts should be arranged by client if needed
Support Contact:
Email: info@autron-tech.com
Mobilephone/Whats app/wechat: +8617825639544
No. 203 South Sanshui Ave, Baini, Sanshui, Foshan, Guangdong, China
No. 203 South Sanshui Ave, Baini, Sanshui, Foshan, Guangdong, China
